Pp96 Privacy Policy — Protecting Your Data
Your privacy is our priority. This policy clearly explains how pp96 collects, uses, stores and protects your personal information as a user of our platform.
Effective Date: 1 January 2026 | Language: Bahasa Melayu
1. Information We Collect
When you register and use the pp96 platform, we collect several types of information to keep our services running smoothly and securely. The types of information collected are as follows:
Account Information
During registration, we require your full name, email address, phone number, date of birth, and identity verification details (such as your ID number) to fulfil account verification requirements (KYC). This information is used solely to verify your identity and comply with platform security procedures.
Device & Browser Information
We automatically log technical information whenever you access the platform, including device type, operating system, browser type, IP address, time zone and screen resolution. This data is used to optimise the user experience and detect suspicious activity.
Payment Information
To process deposits and withdrawals in MYR, we collect information relating to your chosen payment method, such as your bank name or e-wallet. Full bank account numbers and credit card details are never stored directly on our servers — all payment processing is handled by certified, secure third-party systems.
Usage Data
We track in-platform activity such as pages visited, games played, session duration, and actions taken within your account. This data is analysed to improve platform functionality and personalise the user experience.
2. How We Use Your Information
Information collected by pp96 is used for the following purposes only:
- Account verification and KYC — to verify that registering users are real individuals aged 18 and above.
- MYR Transaction Processing — ensuring deposits and withdrawals are processed correctly and on time.
- Account security — detecting unauthorised activity and protecting user accounts from external threats.
- Platform improvements — analysing usage patterns to improve overall design, performance and user experience.
- Service communications — sending important notices relating to your account, policy changes or security updates.
- Legal compliance — to fulfil applicable legal obligations, including financial reporting and fraud prevention requirements.
Pp96 does not use your information for third-party advertising purposes or sell your data to any external companies.
3. Cookies & Tracking
The pp96 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies allow the platform to remember your preferences, maintain your login session and analyse platform traffic.
We use three types of cookies:
- Essential cookies — required for core platform functions such as login and session security. Cannot be disabled.
- Performance cookies — collecting anonymised data on how users interact with the platform for improvement purposes.
- Functional cookies — stores user preferences such as language and display settings.
You can manage cookie settings through your browser. However, disabling essential cookies may affect platform functionality. Continued use of the platform is considered your consent to the use of cookies as described above.
4. Data Storage, Security & Sharing
How We Store Your Data
Your personal data is stored on servers protected to industry security standards. All data transfers between your device and pp96 servers are encrypted using SSL protocols. We retain user data for as long as necessary to fulfil the purposes stated in this policy, or for as long as your account remains active.
Following account closure, personal data will be retained for the period required by law or dispute resolution needs, after which it will be permanently deleted or anonymised.
Third-Party Sharing
Pp96 does not sell or rent users' personal data to third parties for marketing purposes. We only share data with third parties in the following circumstances:
- Payment service providers — to securely process MYR deposits and withdrawals. These providers are bound by strict confidentiality agreements.
- Legal compliance — when required by a competent authority or a valid court order.
- Fraud prevention — with security service providers who assist in detecting and preventing fraudulent or hacking activity.
In all of the above cases, only the minimum necessary information will be shared, and all third parties are required to adhere to equivalent data protection standards.
All data in transit is protected
Data storage with strict access controls
Your data is never sold to advertisers
5. User Rights & How to Contact Us
Your Rights Over Personal Data
As a pp96 platform user, you have the following rights regarding your personal data:
- Access Rights — you may request a copy of the personal information we hold about you at any time.
- Right to Rectification — if any information we hold is inaccurate or out of date, you have the right to request that we correct it.
- Right to Erasure — you may request the deletion of your personal data, subject to legal obligations and any pending transaction settlement requirements.
- Right to Restriction of Processing — you may request that we temporarily suspend the processing of your data under certain circumstances.
- Right to Object — you may object to the processing of your data for certain purposes that are not contractually or legally essential.
To exercise any of the above rights, or for any enquiries relating to this Privacy Policy, please contact the pp96 support team via:
Email: [email protected]
We will process your request within 14 business days of receipt. In cases where additional identity verification is required, processing may take longer and we will notify you in advance.
Changes to This Privacy Policy
Pp96 reserves the right to update this Privacy Policy from time to time to reflect changes in privacy practices, legal requirements, or platform service developments. Any material changes will be communicated to registered users via email or an in-platform notice before the changes take effect. We encourage you to review this page periodically to stay informed of our latest policy.
Continued use of the pp96 platform after changes are published will be considered acceptance of the updated policy.
Your Privacy, Our Priority
Still have questions about how we protect your data? Check our FAQ page or reach out to our support team directly. Sign up with confidence — the pp96 platform is built on trust.